FAQ

Frequently Asked Questions:
Plan Your Journey with Samay Adventures

Everything You Need to Know Before Exploring Ecuador & Galapagos

Find the right answer
Everything You Need to Know Before Exploring Ecuador & Galapagos

Ecuador Travel FAQ:
Everything You Need to Know

Ecuador Travel FAQ: Everything You Need to Know before traveling with Samay Adventures: Your Guide to Safe Travel in Ecuador.

01

Choosing a trip

Start with the essentials.

Please see below the most asked questions by our clients, we share here useful information for your travels in Ecuador and the Galapagos Islands. This is general information about the country. If you have any special requirements, please don’t hesitate to let us know, we will be more than happy to assist you with anything you need.

Ecuador & Galapagos intro+

Ecuador is a megadiverse paradise where you can experience four worlds in one day: the Amazon Rainforest, the Andean Highlands, the Pacific Coast, and the legendary Galapagos Islands. As a UNESCO World Heritage destination, it offers unparalleled wildlife and colonial history.

Geography · How is the terrain in Ecuador what should I expect?+

Geography: Ecuador is on the equator. Despite being "tropical," the weather varies by altitude—from humid jungle heat to freezing Andean nights.

Altitude in Quito: Quito sits at 9,350 feet (2,850 meters). It is normal to feel slight shortness of breath or a headache upon arrival. We recommend resting for the first few hours, staying hydrated, and avoiding heavy meals or alcohol on your first day.

Family Travel · Is Ecuador kid-friendly?+

Absolutely! We design family vacations in Galapagos and the Andes with flexible pacing. We select hotels with family suites and activities like chocolate making or wildlife spotting that engage all ages.

Trip Style: Group vs. Solo+

Traveling in a Group: We specialize in private, small-group journeys to ensure intimacy and high-quality service.

Traveling Solo: Our solo travel programs offer safe, private transportation and expert guides, so you are never truly alone unless you want to be.

Food, Water & Dietary Restrictions+

Safety: Always drink bottled or filtered water.

Restrictions: Whether you are vegan, gluten-free, or have nut allergies, our team coordinates with every restaurant and lodge in advance to ensure your dietary needs are met safely.

02

Before you depart

Practical travel knowledge.

Please find here some travel expert tips for your next adventure in Ecuador. This is general information and knowledge prior your trip to Ecuador.

Currency information

What is the currency in my destination?

How much should I take in credit cards/cash? Can I use my credit card during my trip?

Ecuador is dollarized economy, most credit cards are excepted everywhere, although we recommend to bring small cash for tips, souvenirs, snacks or anything you may need along they way.

Travel insurance

Safety, Medical & Insurance

Insurance: Travel insurance is mandatory for all Samay Adventures guests. It should cover medical emergencies and trip cancellations.

Medical: Quito has world-class private hospitals. In remote areas like Galapagos, we have established evacuation protocols.

Visas information

Before You Depart: Visas

Most nationalities (USA, Canada, EU) do not require a visa for stays up to 90 days. Always check your specific country’s requirements before flying.

03

What should I bring?

Packing chart.

CategoryItemWhy?
ClothingThe "Onion" LayersQuick-dry shirts, a fleece, and a waterproof windbreaker for shifting climates.
FootwearAll-Terrain ShoesSturdy sneakers for Quito and hiking boots for the Andes/Galapagos.
ProtectionSun & Bug CareHigh SPF sunscreen (the equatorial sun is strong) and eco-friendly repellent.
TechUniversal AdapterEcuador uses Type A/B plugs (same as USA/Canada, 110v).
HealthPersonal Med KitInclude altitude pills, motion sickness bands (for cruises), and basic first aid.
04

Need urgent answers

Samay Support & Emergencies.

On line Support

Support from arrival to departure

We provide 24/7 online support and a dedicated emergency contact number for every guest. From the moment you land until your departure, a member of our experienced team is always just a call away.

Manage your booking

Changes and variations

You can always make changes and variations in your tour, please let us know ahead so we can help you with any adjustments if necessary.

Provide Trip Feedback

We stay in communication

We are in constant communication with you and through are local guides, whom are in charge of all aspect of your journey. We are monitoring always.

Request Agent Support

We are delighted to assist

Please feel free to contact us at any time, we are delighted to help and assist you with your requirements.

Contact us

Get in touch.

Come and visit our agency or simply send us an email anytime you want. We are open to all suggestions from our travellers.

AddressRío Nambija 5- 82 y la Ermita, Quito-EcuadorSA.
Call us+593 3173512 Write usInfo@samayadventures.com
FAQ

Frequently Asked Questions:
Plan Your Journey with Samay Adventures

Everything You Need to Know Before Exploring Ecuador & Galapagos

Find the right answer
Everything You Need to Know Before Exploring Ecuador & Galapagos

Ecuador Travel FAQ:
Everything You Need to Know

Ecuador Travel FAQ: Everything You Need to Know before traveling with Samay Adventures: Your Guide to Safe Travel in Ecuador.

01

Choosing a trip

Start with the essentials.

Please see below the most asked questions by our clients, we share here useful information for your travels in Ecuador and the Galapagos Islands. This is general information about the country. If you have any special requirements, please don’t hesitate to let us know, we will be more than happy to assist you with anything you need.

Ecuador & Galapagos intro+

Ecuador is a megadiverse paradise where you can experience four worlds in one day: the Amazon Rainforest, the Andean Highlands, the Pacific Coast, and the legendary Galapagos Islands. As a UNESCO World Heritage destination, it offers unparalleled wildlife and colonial history.

Geography · How is the terrain in Ecuador what should I expect?+

Geography: Ecuador is on the equator. Despite being "tropical," the weather varies by altitude—from humid jungle heat to freezing Andean nights.

Altitude in Quito: Quito sits at 9,350 feet (2,850 meters). It is normal to feel slight shortness of breath or a headache upon arrival. We recommend resting for the first few hours, staying hydrated, and avoiding heavy meals or alcohol on your first day.

Family Travel · Is Ecuador kid-friendly?+

Absolutely! We design family vacations in Galapagos and the Andes with flexible pacing. We select hotels with family suites and activities like chocolate making or wildlife spotting that engage all ages.

Trip Style: Group vs. Solo+

Traveling in a Group: We specialize in private, small-group journeys to ensure intimacy and high-quality service.

Traveling Solo: Our solo travel programs offer safe, private transportation and expert guides, so you are never truly alone unless you want to be.

Food, Water & Dietary Restrictions+

Safety: Always drink bottled or filtered water.

Restrictions: Whether you are vegan, gluten-free, or have nut allergies, our team coordinates with every restaurant and lodge in advance to ensure your dietary needs are met safely.

02

Before you depart

Practical travel knowledge.

Please find here some travel expert tips for your next adventure in Ecuador. This is general information and knowledge prior your trip to Ecuador.

Currency information

What is the currency in my destination?

How much should I take in credit cards/cash? Can I use my credit card during my trip?

Ecuador is dollarized economy, most credit cards are excepted everywhere, although we recommend to bring small cash for tips, souvenirs, snacks or anything you may need along they way.

Travel insurance

Safety, Medical & Insurance

Insurance: Travel insurance is mandatory for all Samay Adventures guests. It should cover medical emergencies and trip cancellations.

Medical: Quito has world-class private hospitals. In remote areas like Galapagos, we have established evacuation protocols.

Visas information

Before You Depart: Visas

Most nationalities (USA, Canada, EU) do not require a visa for stays up to 90 days. Always check your specific country’s requirements before flying.

03

What should I bring?

Packing chart.

CategoryItemWhy?
ClothingThe "Onion" LayersQuick-dry shirts, a fleece, and a waterproof windbreaker for shifting climates.
FootwearAll-Terrain ShoesSturdy sneakers for Quito and hiking boots for the Andes/Galapagos.
ProtectionSun & Bug CareHigh SPF sunscreen (the equatorial sun is strong) and eco-friendly repellent.
TechUniversal AdapterEcuador uses Type A/B plugs (same as USA/Canada, 110v).
HealthPersonal Med KitInclude altitude pills, motion sickness bands (for cruises), and basic first aid.
04

Need urgent answers

Samay Support & Emergencies.

On line Support

Support from arrival to departure

We provide 24/7 online support and a dedicated emergency contact number for every guest. From the moment you land until your departure, a member of our experienced team is always just a call away.

Manage your booking

Changes and variations

You can always make changes and variations in your tour, please let us know ahead so we can help you with any adjustments if necessary.

Provide Trip Feedback

We stay in communication

We are in constant communication with you and through are local guides, whom are in charge of all aspect of your journey. We are monitoring always.

Request Agent Support

We are delighted to assist

Please feel free to contact us at any time, we are delighted to help and assist you with your requirements.

Contact us

Get in touch.

Come and visit our agency or simply send us an email anytime you want. We are open to all suggestions from our travellers.

AddressRío Nambija 5- 82 y la Ermita, Quito-EcuadorSA.
Call us+593 3173512 Write usInfo@samayadventures.com